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3-year written guarantee

Every pest, goneNo odor, and no need to leave home

We inspect your place first and find the source of the infestation, then treat it at the root with European materials that are safe around kids and pets. You also get a written 3-year guarantee with a set follow-up schedule, not a verbal promise.

The Kaltex Germany team on site in uniform with spraying and fogging equipment

Written guarantee

3 years

with follow-up visits


About us

Before you open the door,know who is coming in

We are Kaltex Germany, a pest and rodent control company based in Fifth Settlement. We work in apartments, villas, and compounds. Letting a stranger into your home is not an easy decision, so we show you our faces and our work before you call.

The Kaltex Germany team in white uniforms with a fogging machine in a villa garden beside a swimming pool
Villas and gardens
Two Kaltex team members in uniform with a fogging machine inside a living room
Inside the home
Two Kaltex team members with a fogging machine and spraying equipment on the entrance stairs of a building
Entrances and stairways

Your visit, from start to finish

  1. Before

    We look at the place first

    We come and inspect in person, and find the source of the infestation before any spraying.

  2. During

    Most of the time, you stay home

    Spraying and fogging are odorless, and the team tells you which rooms to stay out of and for exactly how long.

  3. After

    We do not disappear after the visit

    We come back after 10 days, again after 21 days, then every two months for the length of the guarantee.

More about usSee our work on our Facebook page79K followers, 93 videos
Proof, not talk

Real experiences with Kaltex

Actors, bloggers, and customers share their experience by name and on camera. Tap any video and see for yourself.

Swipe to see more videos →

Like what you see? Book now.

A careful process for effective pest control

Five documented stepsnot one quick spray

  1. Step 1: No commitment

    Inspection

    We come and see the place in person. We inspect the kitchen, around floor drains, mattress seams, furniture cracks, and tile joints. These are the places infestations actually start, not where they show.

  2. Step 2: Identifying the type and source

    Diagnosis

    The type of pest decides the material, concentration, and treatment location. A German cockroach is not an American one, and a pharaoh ant is not a regular ant. We also find how they get in, because without that any treatment is temporary.

  3. Step 3: Odorless spraying and fogging

    Treatment

    We target the colony and breeding areas, not just the insect you see. Fogging reaches cracks surface spraying cannot, and the European materials are safe around kids, pets, and furnishings.

  4. Step 4: Full disinfection after treatment

    Sanitizing

    Cockroaches and rodents spread germs just by walking across a surface. So we sanitize surfaces, especially the kitchen and areas with activity or droppings.

  5. Step 5: Not a visit that ends with spraying

    Follow-up

    We come back after 10 days, again after 21 days, then every two months for the length of the guarantee. The 10-day visit matters because that is when bed bug eggs hatch, and if left untreated the infestation returns.

The doubts we hear from you

Every question holding you backis answered here

Tap your question and see the answer.

Kaltex GermanyAnswering your questions
  1. Is there a smell after spraying?

    No smell

    This is what actress Rogena Amin talked about most, because she is sensitive to strong smells. Spraying and fogging are odorless, and you do not need to keep every window open for two days.

  2. Will I have to leave home?

    You will not have to leave

    In most cases you can stay home. The team tells you which rooms to stay out of for a while and for exactly how long, and we do not ask you to sleep somewhere else.

  3. Is it safe around kids and pets?

    Safe around kids and pets

    The materials are applied to set safety standards. The team leaves you written guidance: moving pet food bowls, and when to start using the room again.

  4. Will it affect curtains and sofas?

    Safe for furnishings

    Curtains, sofas, and carpets are not affected when the correct application method is followed. We cover or move sensitive items before starting.

  5. Will the insects come back?

    We target the colony

    Surface spraying kills what is visible and the colony keeps working. We follow the trail to the nest, and that is the difference between ending the problem and seeing it return two weeks later.

  6. What materials do you use?

    European materials

    We work with high-efficiency European materials and choose the material and concentration by pest type, not the same pesticide for everything.

  7. Will the place be sanitized after spraying?

    Sanitizing after treatment

    Cockroaches and rodents spread germs just by walking across a surface. Sanitizing and disinfection are part of the service.

  8. How do I pay?

    Pay your way

    Visa, MasterCard, InstaPay, mobile wallets, and cash. Choose what suits you when you book or after the work is done.

Question not here? Send it on WhatsApp

Guarantee certificate

3

years

The guarantee covers the pests treated during the visit. If the same problem comes back within this period, we come and treat it.

Follow-up schedule

  • 10 daysFollow-up visit to confirm the result
  • 21 daysSecond follow-up to treat anything still open
  • Every 2 monthsRegular follow-up for the length of the guarantee

Emergency service if any problem comes back during the guarantee

Written, not verbal

A guarantee with a schedulebeats a longer guarantee

Some companies promise 5 years and others promise 10. The question to ask is: what happens after the technician leaves?

Our answer is in writing. Three follow-up visits on set dates, plus emergency service if a problem appears at any time during the guarantee. The visit after 10 days is not a formality. That is when bed bug eggs hatch, and if it passes without treatment, the infestation comes back.

Service areas

Anywhere in Egyptfrom Alexandria to Aswan, we come to you

We are based in Fifth Settlement and serve all 27 governorates of Egypt, 24 hours a day, every day of the week. Tap your governorate and message us on WhatsApp.

  1. Greater Cairo

    Including: Nasr City, Heliopolis, El Shorouk, El Obour, Sheikh Zayed, Fifth Settlement, First Settlement, El Manial, Dokki, Mohandessin, Al Rehab, Madinaty, Zamalek, Downtown Cairo, 6th of October, Maadi

  2. Alexandria and the Coast

    Including: North Coast

  3. The Delta

  4. The Canal and Sinai

  5. Upper Egypt

  6. Red Sea and New Valley

Snake warning videos for your area

Open 24 hours

Call us anytime and we will set a visit time with you.

Common questions

What customers askbefore they book

Do I have to leave home after the treatment?

No, in most cases you do not need to leave. We use odorless spraying and fogging, and the team tells you which rooms to stay out of and for exactly how long, depending on the treatment. Only with severe infestations might we advise waiting two hours before going back into a room.

Is there a smell after spraying? How long does it last?

The materials we use are odorless. This was the point actress Rogena Amin talked about most in her reviews, because she is sensitive to strong smells and was worried about her furnishings. If you notice any trace of a smell, simply airing out the room is enough.

Is it safe around kids, cats, and dogs?

Yes, the materials are used to set safety standards and are safe around kids and pets when applied correctly. The team gives you clear guidance before leaving, such as moving pet food bowls during treatment and how long to stay out.

Will it affect furniture and curtains?

No, spraying is safe for furnishings and curtains when you follow the team’s guidance. We use an application method suited to each surface, and we cover or move sensitive items before starting. This was a key point in actress Rana Raees’s review of the program done at her home.

What exactly does the 3-year guarantee cover?

The guarantee covers the pests treated during the visit. If the same problem comes back within the 3 years, we come and treat it. It is not a verbal promise. It comes with a set follow-up schedule: a visit after 10 days, another after 21 days, and regular follow-up every two months.

What do you do if the insects come back during the guarantee?

You call us and we come to you. We have an emergency service if any problem comes back during the guarantee. We inspect again, determine whether the infestation returned from the same source or a new one, and treat based on that.

What is the difference between spraying and fogging?

Spraying treats surfaces and specific spots, while fogging reaches narrow cracks and corners spraying cannot. For cases like bed bugs we use both together, because bed bugs hide in mattress seams and furniture cracks where surface spraying is not enough.

Why do bed bugs come back?

Because surface spraying kills only the visible bugs and the eggs stay intact in the cracks. After about a week the eggs hatch and the infestation returns. That is why we fog to reach the cracks, and come back after exactly 10 days to treat any eggs that hatched after the first visit.

Why are pharaoh ants so hard to get rid of?

Because a single colony can have more than one queen, and when you spray the visible ants, the colony senses danger and splits into smaller colonies elsewhere. We use slow-acting bait that the ants themselves carry to the queen, so we reach the source of the problem.

Do you work in compounds and gardens?

Yes, a large part of our work is in villas and compounds. We run a complete program inside the home and in the garden together, covering crawling and flying insects, rodents, and geckos. We also secure service rooms and garden stores, because they are often the main entry point.

What should I do if I find a snake in the garden?

Do not try to handle it yourself, because that is when most bites happen. Move children and pets away and call us right away. Our team is trained in safe removal, and we inspect the surroundings afterward, because a snake usually means rodents are attracting it.

Which areas do you cover?

We serve all 27 governorates of Egypt, from Alexandria and the North Coast to Aswan. We are based in Fifth Settlement, and in Cairo and Giza we reach Nasr City, New Cairo, Maadi, Heliopolis, Sheikh Zayed, 6th of October, Madinaty, Al Rehab, Katameya, and El Obour.

What are your hours?

We work 24 hours a day, every day of the week. Call us anytime and we will set a visit time with you.

How long does the service take?

A regular apartment takes one to two hours depending on its size and the type of infestation. Villas and compounds with gardens take longer because the treatment includes outdoor areas. The team tells you the expected time after the inspection and before starting.

Do you accept Visa and InstaPay?

Yes. We accept Visa, MasterCard, mobile wallets, InstaPay, and cash. You can choose what suits you when you book or after the team finishes the work.

When is the cost decided?

Before we start any work. We come and see the place, determine the type and extent of the infestation, then tell you the plan and the cost. You are under no obligation if you decide not to go ahead.

Do you also sanitize?

Yes, full sanitizing and disinfection are part of the service. After treatment we sanitize surfaces, especially in the kitchen and areas with cockroach or rodent activity, because they spread germs just by walking across a surface.

When can I clean after the treatment?

Wait at least 48 hours before mopping treated areas with water, so the material has enough time to work. You can sweep and use the space normally. The team gives you this guidance in writing before leaving.

Why are you called the German company?

Because we work with high-efficiency European materials and a treatment approach based on inspection and documentation, not random spraying. Every visit has a report and a set follow-up plan, and that is what we mean by a German standard of work.

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